app66 Terms & Conditions

1. General Terms

These terms and conditions apply to the use of the app66 platform and all services operated under it. By accessing the platform, creating an account, or using any service, you are considered to have fully read, understood, and accepted these terms.

app66 reserves the right to amend, modify, or update these terms at any time without prior notice. Continued use of the platform after updated terms are published means you have accepted those changes. We therefore recommend checking this page regularly.

These terms must be read together with app66's Privacy Policy and Responsible Gaming Policy, which form an integral part of this document.

2. Eligibility & Registration

2.1 Age Requirement

You must be at least 21 years old to use the app66 platform. Use of the platform by minors is strictly prohibited. By creating an account, you confirm that you are at least 21 years of age.

2.2 Single Account Policy

Each individual may create only one account. Operating multiple accounts from the same person, household, device, or IP address is strictly prohibited. Violations of this rule will result in the suspension of all associated accounts.

2.3 Providing Accurate Information

All information provided at registration must be complete, truthful, and accurate. If any false or misleading information is given regarding name, date of birth, mobile number, or payment details, app66 reserves the right to suspend account verification or the withdrawal process.

3. Account Management

3.1 Security & Password

You are solely responsible for keeping your account login details secure. Use a strong password and do not share it with any third party. If you suspect unauthorised access to your account, notify app66 support immediately.

3.2 Account Verification (KYC)

app66 may request documents for identity verification at any time. This may include a National ID (NID), passport, or other government-issued identification. Withdrawals may be held until the verification process is complete.

3.3 Account Transfer

Transferring, selling, or allowing a third party to use your app66 account is strictly prohibited. The account and any balance held within it belong solely to the registered owner.

4. Deposits & Withdrawals

4.1 Accepted Payment Methods

app66 currently supports the following payment methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer (major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank)

Payments through methods not listed will not be accepted.

4.2 Minimum Amounts

The minimum deposit amount for all payment methods is ৳300. The minimum withdrawal amount is ৳500. Transactions below these amounts cannot be processed.

4.3 Withdrawal Timeframe

Approved withdrawal requests are generally processed within 30 minutes to 3 hours. However, this may vary in cases involving KYC verification or account review.

4.4 Withdrawal Conditions

The following conditions must be met before making a withdrawal request:

• The account must be fully verified.
• Bonus wagering requirements must be completed (see Section 5 for details).
• The withdrawal method must be consistent with the deposit method used.
• Withdrawals may be held while an investigation into suspicious activity is ongoing.

5. Bonuses & Promotions

5.1 Welcome Bonus

On your first deposit at app66, you will receive a 100% welcome bonus — up to ৳8,000. For example:

• Deposit ৳1,000 → Bonus ৳1,000 → Total balance ৳2,000
• Deposit ৳18,000 → Maximum bonus ৳8,000 → Total balance ৳26,000

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 10 times the bonus amount. Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus.

Example: ৳1,000 bonus × 10 = ৳10,000 in bets must be placed before the bonus funds can be withdrawn.

5.3 General Bonus Rules

• Each bonus offer may have a specific validity period — unused bonuses will be cancelled once the period expires.
• Bonuses may only be usable on specific games or sections.
• If evidence of bonus abuse is found, app66 reserves the right to cancel the bonus and suspend the account.
• app66 reserves the right to change, suspend, or cancel any promotion.
• Each user may receive the welcome bonus only once.

5.4 VIP Program

app66's VIP program has five tiers, each offering weekly cashback benefits:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.3% weekly cashback
• Gold — up to 0.5% weekly cashback
• Platinum — up to 0.6% weekly cashback
• Diamond — up to 0.8% weekly cashback

Higher VIP tiers can be reached through regular and active participation.

6. Gameplay & Betting Rules

6.1 General Gaming Policy

app66 provides various gaming services including casino games, slots, fishing games, live casino, and sports betting. Each game has its own rules, which can be viewed after launching the game.

6.2 Bet Amounts

Minimum and maximum bet limits are set for each game and market. Detailed information on bet amounts can be found in the interface of the relevant game or section.

6.3 Technical Errors

If a game is interrupted mid-round due to a server or network issue, app66 reserves the right to use its discretion in determining the outcome of that round. Claims based on erroneous winnings displayed as a result of an obvious technical error will be void.

6.4 Sports Betting

All odds offered in sports betting are valid up to a specified time. Markets may change after an event has started. Bets will be considered void in the following cases:

• If an event starts before or after the scheduled time.
• If an event is postponed or cancelled and does not resume within the specified time.
• If incorrect odds are displayed due to an error from the data provider.

7. Prohibited Activities

The following activities are strictly prohibited on the app66 platform:

• Using automated software, bots, or scripts to manage gameplay or bets.
• Collusion (cheating by conspiring with other players) or any form of cheating.
• Money laundering or transacting with funds from illegal sources.
• Using a false identity or fraudulent documents on an account.
• Abusing the bonus system or acting with the intent to exploit it.
• Threatening, harassing, or insulting other users.
• Attempting to breach the platform's security systems.

8. Privacy & Data Protection

8.1 Data Collection

app66 collects personal information during registration, verification, and transactions. This information is used solely for account management, identity verification, and service improvement.

8.2 Data Security

app66 uses SSL encryption technology to protect your personal and financial information. Your data is not sold to third parties.

For more details on privacy, please read our Privacy Policy.

8.3 Cookies

The app66 platform uses cookies to improve the user experience. By using the platform, you consent to the cookies policy.

9. Responsible Gaming

app66 believes in responsible gaming. Treat gaming as a form of entertainment, not a source of income. Please follow the guidelines below:

• Do not bet more money than you can afford.
• Do not chase losses by impulsively increasing your bets.
• Take regular breaks and set time limits on your play.
• Use the temporary break or self-exclusion feature if needed.

To learn more about responsible gaming, visit our Responsible Gaming page.

10. Limitation of Liability

10.1 Service Availability

app66 does not guarantee uninterrupted service. The platform may be temporarily unavailable due to maintenance, technical issues, or external factors. app66 is not liable for any losses arising from such situations.

10.2 Third-Party Services

app66 is not directly liable for any errors or delays in services provided by payment gateways or game providers (including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft).

10.3 Limitation of Liability

To the extent permitted by applicable law, app66's maximum liability in any case shall not exceed the amount deposited in that specific transaction. app66 is not liable for indirect damages, loss of profits, or loss of data.

11. Account Suspension & Closure

11.1 app66's Authority

app66 may temporarily or permanently suspend an account without prior notice for any of the following reasons:

• Violation of any provision of these terms and conditions.
• Fraudulent or suspicious activity.
• Failure to verify identity or providing false information.
• Operating multiple accounts.
• Legal or regulatory requirements.

11.2 Closure at User's Request

You may request account closure at any time. If any pending bonus wagering requirements have not been met at the time of the request, those bonuses will be forfeited; however, the original deposited funds will be returned (once verification is complete).

12. Dispute Resolution

12.1 First Step: Contact Us

For any dispute or complaint, please contact our support team first. Reach us via live chat or by emailing [email protected]. Our 24/7 support team provides assistance in Bengali and English.

12.2 Review Process

Submitted complaints will be reviewed by the relevant department at app66. Please retain all necessary information and evidence during the review period.

12.3 Final Decision

app66's decision shall be considered final and binding in all disputes, unless applicable law provides otherwise.