app66 Privacy Policy — Your Information Is Protected

1. Introduction & Scope

This Privacy Policy ("Policy") applies to all services on the app66 platform. app66 (hereinafter referred to as "we", "us", or "Platform") operates a secure online betting and casino service for players in Bangladesh.

When you create an account on app66, use our website, or contact us, you are considered to have agreed to the terms described in this Policy. Do not use the service before reading this Policy.

Important: This Policy was last updated in 2026. If any significant changes are made, we will notify you by email and display a notice on the website.

This Policy has been prepared in compliance with applicable laws and regulations of Bangladesh. We are fully committed to the security of your information and maintain modern technical protection measures including SSL encryption.

2. What Information We Collect

app66 only collects information that is necessary to provide the service. The categories are described in detail below.

Personal Identity Information

Full name and date of birth
Email address and mobile number
National ID (NID) or passport number (for verification)
Residential address

Financial Information

bKash, Nagad, Rocket, Upay account numbers
Bank account details (where applicable)
Transaction history and amounts
Deposit and withdrawal records

Technical & Usage Information

IP address and device type
Browser and operating system
Login time and location data
Cookie and session information

Gaming Activity Information

Betting history and preferences
Bonus usage records
VIP level progress and reward information
Play time and frequency

3. Purpose of Information Use

app66 uses collected information only for specific, lawful purposes. Information is not used for any other purpose.

Account Verification & Management: Confirming your identity, creating your account, and ensuring secure login. This is essential for fraud prevention and security.

Financial Transaction Processing: Financial information is required to process deposits, withdrawals, and bonus payments. This information is used to process a minimum deposit of ৳300 and a minimum withdrawal of ৳500.

Fraud & Money Laundering Prevention: In compliance with legal obligations, we monitor suspicious activity. This is done to protect the interests of all users.

Customer Support: When you seek assistance via 24/7 live chat or email, your account information is used to provide fast and accurate support.

Responsible Gaming Monitoring: This information is used to analyze gaming habits to identify possible signs of addiction and to provide timely assistance.

Service Improvement & Personalization: Usage data is analyzed to improve your experience and recommend games based on your preferences.

4. Information Storage & Security

app66 has adopted industry-standard technical measures to protect your information.

SSL Encryption

All data transfers are secured by 256-bit SSL/TLS encryption. Third parties cannot read your information.

Secure Servers

Your personal and financial information is stored in encrypted databases. Only authorized staff can access information when necessary.

Regular Audits

Our security systems are verified through regular audits and penetration testing. Any vulnerabilities are resolved promptly.

Data Retention Period: Information for active accounts is retained for the duration of the service. After an account is closed, data is kept for a specific period in compliance with legal obligations, then securely deleted.

5. Information Sharing Policy

app66 does not sell or rent your personal information to third parties. However, information may be shared in certain specific circumstances.

Circumstances where information may be shared:

Payment Processors: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and partner banks.
Legal Authorities: If information must be provided in compliance with Bangladeshi law or court orders, it will be done.
Technology Partners: We work with certain technology service providers to operate the platform. They are bound by strict confidentiality agreements.
Fraud Investigation: If there is a suspicion of fraud or money laundering, information may be provided to the relevant authorities.

Your information will never be shared outside these four circumstances. We never sell your information to advertisers or third-party marketing companies.

6. Cookie & Tracking Technology

The app66 website uses cookies and similar technologies to improve your experience.

Essential Cookies

These are required for the basic functionality of the website — maintaining login sessions, security tokens, and saving language preferences. The site will not work properly without these cookies.

Functional Cookies

Used to remember your preferences, such as your preferred game category and display settings. These make your experience more personalized.

Analytical Cookies

Used to understand which parts of the site are used most. This data is collected completely anonymously and is used to improve the service.

Cookie Control

You can control or delete cookies at any time from your browser settings. However, disabling essential cookies may cause some site features to stop working.

7. Your Rights & Controls

app66 believes you should have full control over your personal information. The following rights have been granted to you for this purpose.

Right to Access: You can request at any time what information we hold about you. We will provide that information within a reasonable time.

Right to Rectification: If there is any error in your personal information, you can request a correction. This can be done through account settings or via the support team.

Right to Erasure: When closing your account, you can request that your information be deleted. Everything except what is legally required to be retained will be deleted.

Right to Data Portability: You can request that your account information be exported in a structured format. This ensures the portability of your data.

Right to Restrict Processing: You can object to the processing of certain information. In such cases, we will review the matter and take appropriate action.

To exercise these rights, email [email protected] or contact us via 24/7 live chat.

8. Protection of Minors' Information

app66 strictly provides services only to those aged 21 or above. We do not intentionally collect any personal information from anyone under the age of 21.

Our measures to protect minors:

An age verification process must be completed at the time of registration.
Additional identity documents are requested in suspicious cases.
If we learn that someone under the age of 21 has created an account, the account will be immediately closed and the associated information will be deleted.
If parents believe their child has created an account, please contact us immediately.

9. Changes to the Policy

This Privacy Policy may be updated over time due to changes in services, technology, or law.

Our commitments regarding changes:

A notice will be sent to your registered email before any significant changes.
A clear notice will be displayed on the website highlighting the changes.
You will be informed a reasonable time before the new policy takes effect.
Continued use of the service after changes will be considered acceptance of the new policy.
If you do not agree to the new policy, you have the right to close your account.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, the app66 support team is always here for you.

Email Support

For any privacy-related requests or questions, write to us at:

[email protected]

24/7 Live Chat

Use our live chat for immediate assistance. Support is available in both Bengali and English.

Available 7 days a week, 24 hours a day

Send data protection requests (to view, correct, or delete information) by email. Write "Data Privacy Request" in the subject line and send from your registered email address so we can verify your identity.

app66's Privacy Policy